It's challenging, it's not hopeless. You have to come up with something. You have to figure out a way to help them, because people must have hope to … - Malcolm Gladwell

What Jaffe proved was that the powerful have to worry about how others think of them-that those who give orders are acutely vulnerable to the opinions of those whom they are ordering about.

I returned, and saw under the sun, that the race is not to the swift, nor the battle to the strong, neither yet bread to the wise, nor yet riches to men of understanding, nor yet favor to men of skill; but time and chance happeneth to them all. Ecclesiastes

Why is a two-year-old so terrible? Because she is systematically testing the fascinating and, to her, utterly novel notion that something that gives her pleasure might not actually give someone else pleasure — and the truth is that as adults we never lose that fascination.