4. Thou Shalt Not Rely on Secondhand Information You cannot solve an issue involving multiple people without all the parties present. If the issue at… - Gino Wickman

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4. Thou Shalt Not Rely on Secondhand Information You cannot solve an issue involving multiple people without all the parties present. If the issue at hand involves more than the people in the room, schedule a time when everyone can attend. Tyler Smith of Niche Retail calls these “pow-wows.” When someone brings him an issue involving others or secondhand information, he says, “Time for a pow-wow” and pulls everyone involved together and solves it.

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Additional quotes by Gino Wickman

1. Be careful what you wish for because you’ll get it. If you want to grow, you have to understand that not everyone is going to be able to keep up and remain in the same seat forever. 2. Keeping people around just because you like them is destructive. You’re doing a disservice to the company, to everyone in it, and to the person. People must add value. I realize this may sound cold, but to the degree people are in the right seats, everyone is happier, especially them.

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