When accountability and reporting structure are unclear, people don’t know who to go to with questions or concerns - Gino Wickman

I highly recommend an exercise I call One Thing. Each member of the team receives feedback from the others on his or her single greatest strength or most admirable ability and his or her biggest weakness or hindrance to the success of the company. The exercise is done out in the open, with the entire leadership team present. I believe the peer-evaluation methods that are conducted anonymously actually do more harm than good.

Measuring and sharing the numbers creates transparency and visibility, and makes us all feel like we’re contributing to the big picture.

People need to hear the vision seven times before they really hear it for the first time. Human beings have short attention spans and are a little jaded when it comes to new messages.