The search for the most effective conflict resolution procedure requires identification of the primary objective in resolving different kinds of disp… - John Thibaut

An analysis of social relations in 2 parts: the properties of 2-person relations, and an extension of the chief concepts to the complex relations of larger groups. Beginning with the assumption that most social interactions must be reinforced to be repeated, the authors analyze 2-person matrices designed to express all the possible interactions and their outcomes in terms of rewards and costs to the participants. Also investigated are: the exogenous and endogenous determinants of rewards and costs, interactive interference and facilitation, formation and evaluation of the 2-person relation, power and dependence, norms and roles, tasks, and nonvoluntary relations. The chapters on larger groups take up interdependence, status, conformity, and group goals. 300-item bibliog

The initial step in stating a theory of procedure is to recognize the fundamental dichotomy between the potential dispute resolution objectives of "truth" and "justice." This dichotomy, we suggest, is the necessary result of differences in the type of conflict involved in the dispute.

The enactment of fair procedures is associated with the belief that one will be able to control one's own outcomes.