The initial step in stating a theory of procedure is to recognize the fundamental dichotomy between the potential dispute resolution objectives of "t… - John Thibaut

Solutions require thinking through a series of interrelated steps or stages, analyzing a number of rules at each point, and always keeping in mind conclusions reached at earlier points.

The essence of any interpersonal relationship is interaction. Two individuals may be said to have formed a relationship when on repeated occasions they are observed to interact. By interaction it is meant that they emit behavior in each other's presence, they create products for each other, or they communicate with each other. In every case we would identify as an instance of interaction there is at least the possibility that the actions of each person affect the other.

When there is a range of opinion in the group, communications tend to be directed towards those members whose opinions are at the extremes of the range.