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Even Toynbee, floundering through his massive survey of 20-odd civilizations, was finally able to discern only that: Systems tend to malfunction cons… - John Gall
" "Even Toynbee, floundering through his massive survey of 20-odd civilizations, was finally able to discern only that: Systems tend to malfunction conspicuously just after their greatest triumph. Toynbee explains this effect by pointing out the strong tendency to apply a previously successful strategy to the new challenge.
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About John Gall
John Gall (September 18, 1925 - December 15, 2014) was an American pediatrician, known for his 1975 book General systemantics.
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Additional quotes by John Gall
But how does it come about, step by step, that some complex Systems actually function? This question, to which we as students of General Systemantics attach the highest importance, has not yet yielded to intensive modern methods of investigation and analysis. As of this writing, only a limited and partial breakthrough can be reported, as follows: A COMPLEX SYSTEM THAT WORKS IS INVARIABLY FOUND TO HAVE EVOLVED FROM A SIMPLE SYSTEM THAT WORKED
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