Bureaucracy is the business of controlling other humans, making them do what you want them to do. That may be acceptable if what you are asking them to do is reasonable, rational and for the common good, but more likely what bureaucrats ask is treasonable, nonsensical and counterproductive to the public good. This is because the primary business of a bureaucrat, left unchecked, is creating more bureaucracy to further his or her own prestige and power. The result is that rules are in place serving no function but to keep bureaucrats in work and to expand their bureaucratic fiefdom. Before you know it you can't even hold a village fete without filling out more than fifteen different forms from various arms of the government.

The first rule of a bureaucracy is to protect the bureaucracy. If the people running the welfare program had let their clientele find other ways of making a living, that would have reduced their importance and their budget.

It is a government agency. And government agencies are run as bureaucracies. There is a role for bureaucracy; it’s very useful for certain tasks. In particular, it facilitates standardization and interchangeability. Bureaucracies excel at performing tasks that must be done consistently whether the people assigned to them are brilliant performers or bumbling fools. You can’t always count on having Albert Einstein in the patent office, so you design its procedures to work even if you hire Mr. Bean by mistake.

Bureaucracy is a construction by which a person is conveniently separated from the consequences of his or her actions.

Bureaucracy is a construction designed to maximize the distance between a decision-maker and the risks of the decision.

The first law of bureaucracy is to guarantee its own continuance.

..the purpose of bureaucracy is to compensate for incompetence and lack of discipline — a problem that largely goes away if you have the right people in the first place.

The first thing is that you’re always at a disadvantage, because a bureaucracy is funded by the public to have permanent people there who can relentlessly advocate for their own interest. And that’s the problem: when bureaucracy stops working for the public interest.

Bureaucracy is a giant mechanism operated by pygmies.

Bureaucracy is a dirty word, both to the average person and to many specialists on organizations. It suggests rigid rules and regulations, a hierarchy of offices, narrow specialization of personnel, an abundance of offices or units which can hamstring those who want to get things done, impersonality, resistance to change.

For our purposes then, the bureaucratic model refers to an organization which attempts to control extra-organizational influences (stemming from the characteristics of personnel and changes in the environment) through the creation of specialized (staff) positions and through such rules and devices as regulations and categorization.

Bureaucracy is an obstacle to be conquered with persistence, confidence, and a bulldozer when necessary.

Every bureaucracy, therefore, in accord with the peculiar emphasis on its own position, tends to generalize its own experience and to overlook the fact that the realm of administration and of smoothly functioning order represents only a part of the total political reality. Bureaucratic thought does not deny the possibility of the science of politics, but regards it as identical with the science of administration. Thus irrational factors are overlooked, and when these nevertheless force themselves to the fore, they are treated as "routine matters of state."

A bureaucrat is one who has the power to say “no” but none to say “yes”. Bureaucrats can find an infinite number of reasons for rejecting any proposed change, but can find none for accepting it.