I’m talking of the revolutionary quality of digitization. And I say it’s revolutionary because once information is no longer a bunch of box files or papers in a filing cabinet but just bits that fly through the air, it means that it’s so hard for people in power to control it. And it’s always been true that knowledge is power. And so once it becomes very difficult for people in power to keep hold of information it means that it becomes very hard for them to keep hold of power, because power just flows out. The default now is zero cost for information to spread instantly around the globe. And in fact you have to pay money to stop it now. That’s incredibly disruptive and revolutionary.

Instead of real power - the power someone has when they know they are worthy, wanted and have what it takes to handle life - the insecure man seeks domination. He doesn’t feel worthy or wanted or that people will want to be with him on his own merits, so he sees manipulation and violence as the only way to be in relationship to others. He doesn’t feel he has what it takes to deal with life, so he seeks control.

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What I've seen from being in this access to information field for so long is that it used to be quite a niche interest, and it's gone mainstream. Everybody, increasingly, around the world, wants to know about what people in power are doing. They want a say in decisions that are made in their name and with their money. It's this democratization of information that I think is an information enlightenment, and it has many of the same principles of the first Enlightenment. It's about searching for the truth, not because somebody says it's true, "because I say so." No, it's about trying to find the truth based on what you can see and what can be tested. That, in the first Enlightenment, led to questions about the right of kings, the divine right of kings to rule over people, or that women should be subordinate to men, or that the Church was the official word of God.

What I say in the book is that rather than it being the death of journalism, this whole deluge of information, it to me marks a time when journalism can really come into its own, because as we’re drowning in information, the whole point of a journalist is to signpost what’s important and then to verify whether or not it’s true.

In elementary school, I loved Show and Tell. I loved to hunt around my house for an object I could bring to school with a story. It’s not hard to see why I was drawn to journalism - being a reporter is the grown-up version of Show and Tell. I also loved to show off and perform bike and roller-skating stunts. Yet somewhere along the way I lost the joy of being seen. Instead, starting in my teenage years, the desire came coupled with shame, dread, anxiety, embarrassment, even outright mortification. I don’t think I’m unusual in this, especially among women.

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It’s action, not beliefs, that matter most. Thinking is great. Thinking leads to action, but too often thinking can hijack our higher wisdom. The wisdom of the human heart. Too often we discount cruel or unjust actions because of beliefs. If an action is immoral but we want to do it anyway, or someone else wants us to do it, justifications are made. Beliefs are created about the lesser value of others.

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We’ve come up with ways to judge the quality of a product. The thing is that we’re just getting used to the idea that information is a product, and we have to come up with criteria on which to judge which information is worth paying attention to and taking seriously and which isn’t. So we have to think: is this information new? Is it relevant? Is it trustworthy? Can I verify it? Who’s the source? If you’re a journalist you’re used to doing this as your job, but that’s going to become increasingly necessary for people online, because they just get hit with so much information, and if they don’t want to just sit there, manipulated by all different kinds of propaganda, they have to start getting tooled up on how to be a savvy information consumer.

In the same way that in freedom of information around the world, the onus is always… the balance is always on disclosure and the state has to argue why it keeps things secret. But the problem always is in enforcement and who enforces it. And it becomes particularly problematic in the intelligence agencies. Because there you've got this argument of national security and what is happening is that national security is becoming the new word of God, where you can't challenge it. You can't challenge the facts behind why we go to war or why have we put people in prison or why have we occupied a country. And that's where I do kind of think that we need to push the line further.

Suddenly other people thought me admirable and important. When they did, I felt good. But also nervous because what if they suddenly changed their mind? I could see other famous people fall from the public’s favour, admiration turning to envy or hatred. People wrote admiring letters to me, but I couldn’t take it in because I thought ‘they don’t really know me’. They only knew the version of me I put on display - that of the tough tenacious reporter, battling for the people’s right to know. They didn’t know my aching emptiness, my deep hunger to be known. I learned that being seen is not the same as being known. Outsourcing my self-worth to total strangers, I realised, was not a good idea.

Getting information is only the beginning. Transparency in government must be accompanied by the public's right to be heard and to influence government policy. The first objective is to get the facts, for without facts we are powerless to oppose government decisions or bring about change. The next step is to open up the decision-making process so we finally have a government accountable to those it serves. This should be our right and not a privilege.

Authoritarians offer citizens a deal: if we hand over our freedom, they will guarantee certainty and safety. This might have been possible in a closed society with little interaction between people, but it is a false promise in a knowledge economy where citizens are interconnected. If the best chaos theorists can't model the weather beyond a week, how does the National Security Agency think it can predict which of us will turn into a terrorist? If our intelligence agencies persist in monopolising knowledge we will see continued intelligence failures.

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If you believe the promise that an authoritarian state makes that if it has enough knowledge on every citizen it will keep people safe. I think that’s a false promise. It doesn’t actually happen. If that was the case then East Germany would be a really incredible place to live and in fact it wasn’t, it was really horrible, most of these places were really horrible.