Working really hard is what successful people do, - Malcolm Gladwell

So why don’t Americans cheat? Because they think that their system is legitimate. People accept authority when they see that it treats everyone equally, when it is possible to speak up and be heard, and when there are rules in place that assure you that tomorrow you won’t be treated radically different from how you are treated today. Legitimacy is based on fairness, voice and predictability, and the U.S. government, as much as Americans like to grumble about it, does a pretty good job of meeting all three standards. Pg. 293

The right way to talk to strangers is with caution and humility.

being able to act intelligently and instinctively in the moment is possible only after a long and rigorous of education and experience