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" "Business has to be fun. For too many people, it's "just a job."
John Francis Welch Jr. (November 19, 1935 – March 1, 2020) was an American businessman who served as Chairman and CEO of General Electric between 1981 and 2001. During his tenure, GE increased its market capitalization by over $400 billion. Welch also oversaw the firing of more than 100,000 GE employees, and was awarded a severance package of $417 million when he retired in 2001, the largest such payment in history.
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Arrogance is a killer, and wearing ambition on one's sleeve can have the same effect. There is a fine line between arrogance and self-confidence. Legitimate self-confidence is a winner. The true test of self-confidence is the courage to be open—to welcome change and new ideas regardless of their source. Self-confident people aren't afraid to have their views challenged. They relish the intellectual combat that enriches ideas.
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Six Sigma has forever changed GE. Everyone—from the Six Sigma zealots emerging from their Black Belt tours, to the engineers, the auditors, and the scientists, to the senior leadership that will take this Company into the new millennium—is a true believer in Six Sigma, the way this Company now works.