Power can be maintained at its maximum only if it is used considerately and sparingly. - John Thibaut

The search for the most effective conflict resolution procedure requires identification of the primary objective in resolving different kinds of disputes. This article focuses on the kind of disputes considered in the legal system and draws on the results of the authors' empirical studies to develop a general theory of procedure for attaining the objectives of "truth" and "justice" in situations of cognitive conflict, conflict of interest, and in "mixed" disputes.

The essence of any interpersonal relationship is interaction. Two individuals may be said to have formed a relationship when on repeated occasions they are observed to interact. By interaction it is meant that they emit behavior in each other's presence, they create products for each other, or they communicate with each other. In every case we would identify as an instance of interaction there is at least the possibility that the actions of each person affect the other.

Interaction may begin for quite different reasons. One or both persons may know something about the other and, on the basis of this information, may (anticipate that interaction would yield good outcomes. This would result in a deliberate decision to seek out the other person and interact with him. Under other circumstances the two persons may be thrown together by the operation of factors beyond their control. Their jobs may bring them together, common friends may introduce them, or residence in the same neighborhood may result in a chance meeting. In these instances interaction is begun in response to the immediate situation without any necessary anticipation of the possible consequences by either participant.