In Italy, to get something, you don't have to deserve it: ‘if you have to, make them feel sorry for you’. Closed systems are those that, hermetically… - Giovanni Floris

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In Italy, to get something, you don't have to deserve it: ‘if you have to, make them feel sorry for you’. Closed systems are those that, hermetically sealed off from the surrounding reality, end up living a life of their own, based on rules, values and principles that are not shared by anyone other than those who are part of the system. In a closed organisation, we have leaders who would be followers elsewhere, we have performance evaluation criteria that would not be recognised as such in any other environment, we have numbers that would not be classified in other contexts. We have barons who would be squires elsewhere. (p. 195)

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About Giovanni Floris

q:it:Giovanni Floris (born 1967), Italian journalist, writer, and television presenter.

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Additional quotes by Giovanni Floris

The absolute lack of trust we have in the words and power of school to solve problems is condemning this country to decline. We have now shifted our focus from what can be given in terms of skills to what can be spent in terms of money: this is causing infinite damage to society, which is becoming permeated with the certainty that money can solve everything.

Why do I look pissed off? – begins the young manager, glaring at his audience as he paces up and down the stage at the company convention – I look pissed off because I sense mistrust, I sense expectation, I sense those critical looks you get when you watch a football match and you can't believe what's happening... everyone's an expert, why?

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