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We must become better at asking and do less telling in a culture that overvalues telling. It has always bothered me how even ordinary conversations t… - Edgar Schein
" "We must become better at asking and do less telling in a culture that overvalues telling. It has always bothered me how even ordinary conversations tend to be defined by what we tell rather than by what we ask. Questions are taken for granted rather than given a starring role in the human drama. Yet all my teaching and consulting experience has taught me that what builds a relationship, what solves problems, what moves things forward is asking the right questions.
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About Edgar Schein
Edgar Henry Schein (born March 5, 1928 – January 26, 2023) is an American organizational psychologist, and Emeritus Professor of Management at the MIT Sloan School of Management. He has made a notable mark on the field of organizational development in many areas, including career development, group process consultation, and organizational culture.
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Edgar H. Schein
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Edgar Henry Schein
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Additional quotes by Edgar Schein
A pattern of basic assumptions--invented, discovered, or developed by a given group as it learns to cope with its problems of external adaptation and internal integration--that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems.
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[ Organizational culture is] a pattern of shared basic assumptions that the group learned as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems.
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