There are three stages in documenting your Way. First, identify your core processes. Then break down what happens in each one and document it. Finall… - Gino Wickman

Segue This is the transition from a full 90 days of working hard in the business to starting to work on the business. Each person should share three things: (1) best business and personal news in the last 90 days, (2) what is working and not working in the organization, and (3) expectations for the day. Not only will this elevate everyone to working on the business, but it will also help set the stage for the quarterly meeting.

WRONG PERSON, RIGHT SEAT In this case, the person excels at what he or she does, is extremely productive, and is clearly in his or her Unique Ability®. What makes this person the wrong person is that he or she doesn’t share your core values. While this obstacle may seem like something you can live with in the short term, that person is killing your organization in the long run. He or she is chipping away at what you’re trying to build, in little ways that, most of the time, you don’t even see. It’s that wry comment in the hallway, the dirty look behind your back, and the dissension that this person spreads.

When accountability and reporting structure are unclear, people don’t know who to go to with questions or concerns