What people "want" is a function of what they learn is available. If you wish to sell something, you'd better understand that you can't give people what they want in the market today, because what they want today is what they can already get. You have to discover what they really want, and find some way to give that physical shape.

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The fundamental deficiency in HTML is that it reduces hypertext and the intertwinedness of human communication to a question of how it is rendered and what happens when you click on it. … HTML is to the browser what PostScript is to the laser printer.

I have actually programmed a fair bit in Perl, like I have C++ code published with my name on it. Other things I have tried and have no intention to do again if I can at all avoid it include smoking, getting drunk enough to puke and waste the whole next day with hang-over, breaking a leg in a violent car crash, getting mugged in New York City, or travel with Aeroflot.

Sometimes, the only way to learn something really well is to revert to the state of mind of a novice and reawaken to the raw observations that you have accumulated instead of relying on the conclusions you have reached from the exogenous premises absorbed through teaching and bookish learning.