There are no big things, only an accumulation of many little things. Remove enough rivets and the wing falls off. However, it is up to you, the leader, to identify the correct rivets and determine how much attention each will be given. Do this correctly and your organization will survive flying through even the most turbulent competitive storm.

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Drawing up plans such as these diagrams is the easy part. I did it thousands of times. Creating a successful organization with people who execute the plans at a level of Competitive Greatness — now, that’s the challenge of leadership.

I believe effective leaders are, first and foremost, good teachers. We are in the education business. Whether in class or on the court, my job was the same: to effectively teach those under my supervision how they could perform to the best of their ability in ways that best served the goals of our team. I believe the same is true for productive leaders in any organization.