Team Spirit — an eagerness to sacrifice personal interests or glory for the welfare of all — is a tangible driving force that transforms individuals who are “doing their jobs correctly” into an organization whose members are totally committed to working at their highest levels for the good of the group. Members of such an organization are unselfish, considerate, and put the goals of the organization above their own, even at the expense of their own personal desires. When this happens — and the leader is the one who makes it happen — the result is almost magical.

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Alertness, the ability to be constantly observing, absorbing, and learning from what’s going on around you, is a critical component for the individual in charge, the leader who strives for continuous improvement. You must constantly be awake, alive, and alert in evaluating yourself as well as the strengths and weaknesses of your organization and your competitors.

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Some of those under your supervision will catch on quickly, others not. Understanding that patience is an integral part of good teaching and effective leadership allowed me to accept the varying speeds at which people learn and to accommodate, within reason, those differences. Patience became an asset for me rather than a liability. I came to understand that good things take time.