Technology magnifies the ability of one person to have a big impact on other people. If that doesn't scare you, then the next time you see professional wrestling on television, look at the crowd shots and ask yourself if you'd like those people to have a bigger impact on your life.

We like to believe that other people have the same level of urges as we do, despite all evidence to the contrary. We convince ourselves that people differ only in their degree of morality or willpower, or a combination of the two. But urges are real, and they differ wildly for every individual. Morality and willpower are illusions. For any human being, the highest urge always wins and willpower never enters into it.

It's illegal to kill yourself in a quick and painless way, but if you do it slowly over a few decades -- say by not exercising -- that's called laziness, not suicide, and it's completely legal. You might even get credit for being jolly or get a job as a TV chef on a cable network.

The most efficient way to implement an empowerment program is to have meetings where you punish people for the decisions they made while at the same time encouraging people in the group to think for themselves. Eventually, the employees become numb, thus developing a healthy tolerance to the hopelessness of their situation. Hopelessness isn't the same as happiness, but it's enough to make the employees stop complaining, and that's a good start.

The goal of change management is to dupe slow-witted employees into thinking change is good for them by appealing to their sense of adventure and love of challenge. This is like convincing a trout to leap out of a stream to experience the adventure of getting deboned.