It's those who lie outside ordinary experience who have the most to teach us. - Malcolm Gladwell

The conviction that we know others better than they know us — and that we may have insights about them they lack (but not vice versa) — leads us to talk when we would do well to listen and to be less patient than we ought to be when others express the conviction that they are the ones who are being misunderstood or judged unfairly. The same convictions can make us reluctant to take advice from others who cannot know our private thoughts, feelings, interpretations of events, or motives, but all too willing to give advice to others based on our views of their past behavior, without adequate attention to their thoughts, feelings, interpretations, and motives. Indeed, the biases documented here may create a barrier to the type of exchanges of information, and especially to the type of careful and respectful listening, that can go a long way to attenuating the feelings of frustration and resentment that accompany interpersonal and intergroup conflict.

Flom had the same experience...He didn't triumph over adversity. Instead, what started out as adversity ended up being an opportunity.

In the end, the Impressionists made the right choice, which is one of the reasons that their paintings hang in every major art museum in the world. But this same dilemma comes up again and again in our own lives, and often we don’t choose so wisely. The inverted-U curve reminds us that there is a point at which money and resources stop making our lives better and start making them worse.