The conviction that we know others better than they know us — and that we may have insights about them they lack (but not vice versa) — leads us to t… - Malcolm Gladwell
" "The conviction that we know others better than they know us — and that we may have insights about them they lack (but not vice versa) — leads us to talk when we would do well to listen and to be less patient than we ought to be when others express the conviction that they are the ones who are being misunderstood or judged unfairly. The same convictions can make us reluctant to take advice from others who cannot know our private thoughts, feelings, interpretations of events, or motives, but all too willing to give advice to others based on our views of their past behavior, without adequate attention to their thoughts, feelings, interpretations, and motives. Indeed, the biases documented here may create a barrier to the type of exchanges of information, and especially to the type of careful and respectful listening, that can go a long way to attenuating the feelings of frustration and resentment that accompany interpersonal and intergroup conflict.
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About Malcolm Gladwell
Malcolm Timothy Gladwell (born September 3, 1963) is an English-born Canadian journalist, bestselling author, and speaker. He has been a staff writer for The New Yorker since 1996.
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Malcolm Timothy Gladwell
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The conviction that we know others better than they know us — and that we may have insights about them they lack (but not vice versa) — leads us to talk when we would do well to listen and to be less patient than we ought to be when others express the conviction that they are the ones who are being misunderstood or judged unfairly.
Pronin calls this phenomenon the “illusion of asymmetric insight.” She writes: The conviction that we know others better than they know us — and that we may have insights about them they lack (but not vice versa) — leads us to talk when we would do well to listen and to be less patient than we ought to be when others express the conviction that they are the ones who are being misunderstood or judged unfairly.
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they would have worried for my soul. Pronin calls this phenomenon the “illusion of asymmetric insight.” She writes: The conviction that we know others better than they know us — and that we may have insights about them they lack (but not vice versa) — leads us to talk when we would do well to listen and to be less patient than we ought to be when others express the conviction that they are the ones who are being misunderstood or judged unfairly.
Additional quotes by Malcolm Gladwell
Graham states, “Because average country income levels do not matter to happiness, but relative distances from the average do, the poor Honduran is happier because their distance from mean income is smaller.” And in Honduras, the poor are much closer in wealth to the middle class than the poor are in Chile, so they feel better off.
a social epidemic, Mavens are data banks. They provide the message. Connectors are social glue: they spread it. But there is also a select group of people — Salesmen — with the skills to persuade us when we are unconvinced of what we are hearing, and they are as critical to the tipping of word-of-mouth epidemics as the other two groups.
There isn't one tight little circle of cheaters and one tight little circle of honest students. Some kids cheat at home but not at school; some kids cheat at school but not at home. Whether or not a child cheated on, say, the word completion test was not an iron-clad predictor of whether he or she would cheat on, say, the underlining A's part of the speed test. If you gave the same group of kids the same test, under the same circumstances six months apart, Hartshorne and May found, the same kids would cheat in the same ways in both cases. But once you changed any of those variables-the material on the test, or the situation in which it was administered-the kinds of cheating would change as well.
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