Researchers concluded that the expectation of a reward snuffed out their enjoyment of drawing. Overall, Pink said, extrinsic motivation – the promise… - Dave Stitt

Good delegation requires active participation from the delegator but not overbearing involvement in the delegated thing, which is why, in the beginning, good delegation does not make the delegator’s life easier, necessarily.

Reflection • Think of a desirable but unrealistic outcome. Why exactly it is unrealistic? Whose comfort zones does it disrupt? Idea • Courageous goals have their own momentum. They force a change of scene, raise entirely new questions, and call new relationships into being. Tool • Use the Courageous Goal Starter Kit to get things moving: 1) Dream it, 2) Declare it, and 3) Get started. Tool • Make it sticky with SUCCES: Get more buy-in for your Courageous outcome by describing it using the principles defined by Chip and Dan Heath and their acronym, SUCCES – it should be 1) Simple, 2) Unexpected, 3) Concrete, 4) Credible, 5) Emotional, and 6) contain a Story.

Good delegators: instil confidence and belief; get organised; communicate well; let people get on with it; and provide effective feedback.