Wait, what?” is at the root of all understanding. “I wonder . . . ?” is at the heart of all curiosity. “Couldn’t we at least . . . ?” is the beginnin… - James E. Ryan

In sum, the question “I wonder why?” is essential because it is at the heart of curiosity, and asking this question is the way to remain interested in the world around you, including your place in it.

All of which is to say that how you help matters just as much as that you do help, which is why it is essential to begin by asking, “How can I help?” If you start with this question, you are asking, with humility, for direction. You are recognizing that others are experts in their own lives, and you are affording them the opportunity to remain in charge, even if you are providing some help.

Wait, what?” is first on my list of essential questions because it is an effective way of asking for clarification, and clarification is the first step toward truly understanding something — whether it is an idea, an opinion, a belief, or a business proposal.