Most basic elements of civil discussion, especially over matters of substantive disagreement, come down to a single theme: making the other person in a conversation a partner, not an adversary. To accomplish this, you need to understand what you want from the conversation, make charitable assumptions about others' intentions, listen, and seek back-and-forth interaction (as opposed to delivering a message).
American philosophy professor and author
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When your conversation partner is getting angry, the single best thing you can do in most circumstances is to stop whatever else you're doing and listen. It's very difficult to remain angry with someone who is patiently and earnestly listening, and if you break the cycle of frustrating dialogue early by switching to listening and learning, you can halt a great deal of your partner's mounting anger before it starts.
[About what to do to counter hypocrisy in academia:] The first order of business, if a stream is being polluted, you have to stop the pollution at the source. The wrong way to think about it is 'Let's clean up the stream.' The right way to think about it is 'Let's stop polluting the stream.' You have to stop donating to your alma mater. First order of business. [...] This should be the easiest ask on planet Earth. [...] Give it to anybody, but don't give it to university. Because when you give it to your university, you're supporting an indoctrination mill, you're supporting an institution whose very values are antithetical to Western liberal democracy, so you have to stop.
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The most difficult thing to accept for people who work hard at forming their beliefs on the basis of evidence is that not everyone forms their beliefs in that way. [...] Many people believe what and how they do precisely because they do not formulate their beliefs on the basis of evidence-- not because they're lacking evidence.
Seemingly impossible conversations typically have one thing in common: they're about moral beliefs rooted in one's sense of identity, but they play out on the level of facts (or assertions, name-calling, grandstanding, threats, etc.). [...] The most difficult conversations, then, masquerade as discussions about something other than morality, but they are actually about what qualities, beliefs, attitudes, and behaviors individuals believe make them good people or bad people and why it is important to hold the right views among those.
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[About homelessness:] Some people on the far left don't want that problem solved because they look at the manifestation of homelessness as indicative of a problem with the system. And as long as we can keep homelessness there, we can see that the system is corrupt and then we can incentivize people to rip down the system because we want social justice. [...] We want to remediate these larger economic problems that we know the source of these are the capitalist structure.
To argue that people need faith is to abandon hope, and to condescend and accuse the faithful of being incapable of understanding the importance of reason and rationality. There are better and worse ways to come to terms with death, to find strength during times of crisis, to make meaning and purpose in our lives, to interpret our sense of awe and wonder, and to contribute to human well-being— and the faithful are completely capable of understanding and achieving this.