Members of teams that tend to avoid conflict must occasionally assume the role of a “miner of conflict” — someone who extracts buried disagreements w… - Patrick Lencioni

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Members of teams that tend to avoid conflict must occasionally assume the role of a “miner of conflict” — someone who extracts buried disagreements within the team and sheds the light of day on them. They must have the courage and confidence to call out sensitive issues and force team members to work through them. This requires a degree of objectivity during meetings and a commitment to staying with the conflict until it is resolved.