It is surely significant that the adults who feature in children's books are rarely, if ever, Regional Sales Managers or Building Services Engineers. - Alain de Botton

We don't need to be constantly reasonable in order to have good relationships; all we need to have mastered is the occasional capacity to acknowledge with good grace that we may, in one or two areas, be somewhat insane.

As victims of hurt, we frequently don't bring up what ails us, because so many wounds look absurd in the light of day.

The travails of being an employee include not only uncertainty about the duration of one's employment, but also the humiliation of many working practices and dynamics. With most businesses shaped like pyramids, in which a wide base of employees gives way to a narrow tip of managers, the question of who will be rewarded - and who left behind - typically develops into one of the most oppressive of the workplace, and one which, like all anxieties, feeds off uncertainty. Because achievement in most fields is difficult to monitor reliably, the path to promotion or its oppositie can acquire an apparently haphazard connection to results. The succesful alpinist of organizational pyramids may not be the best at their jobs, but those who have best mastered a range of dark political arts in which civilized life does not usually offer instruction.