I think when one's working, one works between absolute confidence and absolute doubt, and I got a huge dallop of each. - Malcolm Gladwell

In the end, Tipping Points are a reaffirmation of the potential for change and the power of intelligent action. Look at the world around you. It may seem like an immovable, implacable place. It is not. With the slightest push — in just the right place — it can be tipped.

Goliath was blind to his approach — and then he was down, too big and slow and blurry-eyed to comprehend the way the tables had been turned. All these years, we’ve been telling these kinds of stories wrong. David and Goliath is about getting them right.

The face is not a secondary billboard for our internal feelings. It is an equal partner in the emotional process.