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" "How to Create Your Proven Process
Step 1 With your team, illustrate on a whiteboard what you believe are the major steps in your proven process and then give each step a name. These major steps are the touch points with your customers when you interface with them. The rule of thumb is three to seven steps.
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He asked these companies if he could interview people who they thought best exemplified work-life balance. What he discovered after interviewing these people was that they actually worked an average of nine hours more per week than their counterparts did. They valued job satisfaction over work-life balance. So, when you focus your efforts to improve your people’s satisfaction level with their jobs, versus the number of hours they work, think of the upside.