Although listening is often more fun, reading improves comprehension and recall. Whereas listening promotes intuitive thinking, reading activates mor… - Adam Grant

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Although listening is often more fun, reading improves comprehension and recall. Whereas listening promotes intuitive thinking, reading activates more analytical processing. It’s true in English and Chinese — people display better logical reasoning when the same trivia questions, riddles, and puzzles are written rather than spoken. With print, you naturally slow down at the start of a paragraph to process the core idea and use paragraph breaks and headers to chunk information.

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About Adam Grant

Adam M. Grant (born August 13, 1981) is an American popular science author, and professor at the Wharton School of the University of Pennsylvania specializing in organizational psychology.

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Native Name: Adam M. Grant

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the higher the psychological safety in a unit, the fewer errors they made. Why? In the units that lacked psychological safety, health care professionals hid their errors, fearing retribution. As a result, they weren’t able to learn from their mistakes. In the units with high psychological safety, on the other hand, reporting errors made it possible to prevent them moving forward.

The greatest communicators of all time,” says communication expert Nancy Duarte — who has spent her career studying the shape of superb presentations — start by establishing “what is: here’s the status quo.” Then, they “compare that to what could be,” making “that gap as big as possible.

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Young kids have wider circles of concern than adults. Adults expect people to enjoy the misfortune of groups they dislike. But 3-5-year-olds expect people to care about everyone's suffering. Compassion is an instinct—we don't have to learn it. We need to stop unlearning it.

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