the higher the psychological safety in a unit, the fewer errors they made. Why? In the units that lacked psychological safety, health care profession… - Adam Grant

What look like differences in natural ability are often differences in opportunity and motivation.

Polarization is reinforced by conformity: peripheral members fit in and gain status by following the lead of the most prototypical member of the group, who often holds the most intense views.

Although listening is often more fun, reading improves comprehension and recall. Whereas listening promotes intuitive thinking, reading activates more analytical processing. It’s true in English and Chinese — people display better logical reasoning when the same trivia questions, riddles, and puzzles are written rather than spoken. With print, you naturally slow down at the start of a paragraph to process the core idea and use paragraph breaks and headers to chunk information.