Our world requires that decisions be sourced and footnoted, and if we say how we feel, we must also be prepared to elaborate on why we feel that way.… - Malcolm Gladwell

We need to respect the fact that it is possible to know without knowing why we know and accept that-sometimes-we’re better off that way.

We need to respect the fact that it is possible to know without knowing why we know and accept that — sometimes — we’re better off that way. 1.

The point about Connectors is that by having a foot in so many different worlds, they have the effect of bringing them all together.

Next time you meet a doctor, and you sit down in his office and he starts to talk, if you have the sense that he isn’t listening to you, that he’s talking down to you, and that he isn’t treating you with respect, listen to that feeling. You have thin-sliced him and found him wanting.

Mimicry, they argue, is also one of the means by which we infect each other with our emotions. In other words, if I smile and you see me and smile in response — even a microsmile that takes no more than several milliseconds — it’s not just you imitating or empathizing with me. It may also be a way that I can pass on my happiness to you.