Shoe dogs were people who devoted themselves wholly to the making, selling, buying, or designing of shoes. - Phil Knight

No one heard. No one cared. They cared only about the bottom line. Not even the bottom line, but their bottom line.

This database enabled Johnson to keep in touch with all his customers, at all times, and to keep them all feeling special. He sent them Christmas cards. He sent them birthday cards. He sent them notes of congratulation after they completed a big race or marathon.

When you make something, when you improve something, when you deliver something, when you add some service or product to the lives of strangers and make them happier or healthier or safer or better and when you do it all crisply and efficiently, smartly - the way everything should be done but seldom is, you are participating more fully in the whole vast human drama. More than simply alive, you are helping others to live more fully and if that’s business then alright - call me a businessman.