UPS are replacing fixed daily routes with dynamic ones adjusted in real time for weather and traffic — again with machine learning. Only cognitive te… - Thomas H. Davenport

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UPS are replacing fixed daily routes with dynamic ones adjusted in real time for weather and traffic — again with machine learning. Only cognitive technologies can handle all the necessary data. And at some point supply chains may be powered by autonomously driven trucks, which will bring enormous changes to that domain.

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About Thomas H. Davenport

Thomas Hayes "Tom" Davenport, Jr. (born October 17, 1954) is an American organizational theorist, Professor in Information Technology and Management at Babson College, and consultant, who specialized in analytics, business process innovation and knowledge management.

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Other firms are working on marketing applications of machine learning that increase customer engagement. Macy’s, for example, is working with both IBM’s Watson and Cognitive Scale, an Austin-based AI vendor, to improve personalization and engagement on its website and mobile app.
The AI Advantage: How to Put the Artificial Intelligence Revolution to Work · October 16, 2018 Verified in 1 source Sign up to see the complete provenance
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