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If you cannot understand why someone did something, look at the consequences — and infer the motivation.

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If you can't understand why someone is doing something, look at the consequences of their actions, whatever they might be, and then infer the motivations from their consequences.

For example if someone is making everyone around them miserable and you'd like to know why, their motive may simply be to make everyone around them miserable including themselves.

If you have seen a man misbehave once, do not from thence conclude him a fool; if you find he has been in a mistake in one particular, do not at once conclude him void of understanding : by that way of judging, you can entertain a favourable opinion of no man upon earth, nor even of yourself.

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Because he KNEW he was doing wrong. He felt the PAIN of his actions' — 'But he did not amen them,' shows the Sky.
'The rest are worth as much as their pack animals,' I show, 'but worst is the one who knows better and does NOTHING.

The next suitable person you’re in light conversation with, you stop suddenly in the middle of the conversation and look at the person closely and say, “What’s wrong?” You say it in a concerned way. He’ll say, “What do you mean?” You say, “Something’s wrong. I can tell. What is it?” And he’ll look stunned and say, “How did you know?” He doesn’t realize something’s always wrong, with everybody. Often more than one thing. He doesn’t know everybody’s always going around all the time with something wrong and believing they’re exerting great willpower and control to keep other people, for whom they think nothing’s ever wrong, from seeing it. This is the way of people. Suddenly ask what’s wrong and whether they open up and spill their guts or deny it and pretend you’re off, they’ll think you’re perceptive and understanding. They’ll either be grateful, or they’ll be frightened and avoid you from then on. Both reactions have their uses, as we’ll get to. You can play it either way. This works over 90 percent of the time.

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