Ironically, the key to an emotional discussion is to take the emotion out of it. To do that, you must be very clear in your mind about what you’ve de… - Ben Horowitz

Ironically, the key to an emotional discussion is to take the emotion out of it.

Enforce functional training by withholding new employee requisitions. As Andy Grove writes, there are only two ways for a manager to improve the output of an employee: motivation and training. Therefore, training should be the most basic requirement for all managers in your organization. An effective way to enforce this requirement is by withholding new employee requisitions from managers until they’ve developed a training program for the TBH, “To Be Hired.

Now that we’d improved our competitive position, we went on the offensive. In my weekly staff meeting, I inserted an agenda item titled “What Are We Not Doing?

you do nothing else, be like Bill and build a