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" "I mean this report to serve as a sort of handbook detailing one sociological perspective from which social life can be studied, especially the kind of social life that is organised within the physical confines of a building or plant. A set of features will be described which together form a framework that can be applied to any concrete social establishment, be it domestic, industrial, or commercial.
Erving Goffman (June 11, 1922 – November 19, 1982) was a Canadian born American sociologist and writer. His major areas of study included the sociology of everyday life, social theory, social interaction, the social construction of self, social organization (framing) of experience, and particular elements of social life such as total institutions and social stigmas. He is considered "the most influential American sociologist of the twentieth century" by Fine and Manning (2003; p. 340). In 2007 he was listed by The Times Higher Education Guide as the sixth most-cited author in the humanities and social sciences, behind Anthony Giddens and ahead of Jürgen Habermas.
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But, When persons are present to one another they can function not merely as physical instruments but also as communicative ones. This possibility, no less than the physical one, is fateful for everyone concerned and in every society appears to come under strict normative regulation, giving rise to a kind of communication traffic order...