I was at this fancy school and I felt out of place, so I rebelled. But Jim Lyons put his arm around me. He cared about me. - Jimmy John Liautaud

I changed the rules for allowing people to buy into my system as a franchisee. I explained in detail how tough running a Jimmy John's can be. I explained the long hours, the unforgiving weather, the late nights, the weekends, and all of the sacrifices that go along with the industry.

I graduated second to last in my class. I was a fat kid. I was bullied by others.

If you serve the business, it will serve you. Serve the business, serve the team.