Too often, failing government agencies get bigger budgets, while successful agencies have their budgets cut – because government caters to those screaming the loudest, regardless of what they're screaming about. In business, it's exactly the opposite! You invest more in the most successful departments, and less in those that aren't performing.
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Mr. Speaker, I once again find myself compelled to vote against the annual budget resolution for a very simple reason: it makes government bigger. [...] We need to understand that the more government spends, the more freedom is lost. Instead of simply debating spending levels, we ought to be debating whether the departments, agencies, and programs funded by the budget should exist at all. My Republican colleagues especially ought to know this. Unfortunately, however, the GOP has decided to abandon principle and pander to the entitlements crowd. But this approach will backfire, because Democrats will always offer to spend even more than Republicans. When Republicans offer to spend $500 billion on Medicare, Democrats will offer $600 billion. Why not? It’s all funny money anyway, and it helps them get reelected. [...] The increases in domestic, foreign, and military spending would not be needed if Congress stopped trying to build an empire abroad and a nanny state at home.
The reason government programs are so inefficient is that, unlike a commercial company, the feedback loop for improvement is broken, because they have a state-mandated monopoly and can’t go out of business if customers are unhappy.
No matter how bad the service is at your DMV (sorry to pick on DMVs), you still have to use your DMV, because it’s a monopoly.
Well, I'm sure there are a lot of reasons why John would go back to the State Department. John's a good — he's a good man. But, you know, the question is, in government is, can you — are you bigger than your job? Because if you're not bigger than your job, you get trapped by the pressures of events and processes into going along with actions that you know you shouldn't.
Very Serious Thinkers are still churning out hacky columns using this dumb binary of "big" vs. "small" government. I saw an ad for The Economist bemoaning the unfortunate necessity of "big government" during the coronavirus crisis. As though the specifics of context and what that government is doing and who it benefits is secondary to some abstract notion of "size. The more relevant divide is "good government vs. bad," or "smart vs. stupid/sadistic."
Let’s try that approach on a budget that realistically meets the nation’s critical needs. We all know spending levels for defense and other urgent priorities have been woefully inadequate for years. But we haven’t found the will to work together to adjust them. The appropriators can’t complete their spending bills, and we’re stuck with threats of a government shutdown and continuing resolutions that underfund national security. A compromise that raises spending caps for both sides’ priorities is better than the abject failure that has been our achievement to date.
Listen, there’s nothing corrupt about it. At least there’s nothing provably corrupt about the way outsourcing contracts are handled. That’s because corruption is defined in narrow terms to nail the poor deluded fool who slips a £20 note inside the cover of their passport before handing it to the Border Force officer who is checking travel documents with a CCTV camera looking over her shoulder. There’s nothing corrupt about the government minister who announces new and impossible performance targets for a hitherto just-about-coping agency that manages transport infrastructure, drives it into a smoking hole in the ground, and three years later retires and joins the board of the corporation that subsequently took over responsibility for maintaining all the bridges on behalf of the state—for a tidy annual fee, of course. After all, the minister is a demonstrable expert on the ownership and management of bridges, and there’s no provable link between their having set up the agency for failure and their subsequently being granted a nonexecutive directorship that gets them their share of the rental income from the privatized bridge, is there?
All of this happens very discreetly. Air gaps, Chinese walls, and plausible deniability are baked into the process. But the general pattern is out in the open for those with eyes to see.
First, identify a department with an essential function or significant capital assets on the books. Second, define ambitious performance targets they can’t possibly meet with the resources available, hire a bunch of nonexec directors to “provide valuable insights from the private sector” to the board, and in case that’s not enough, cut the budget until they fail to perform. Third, the minister moves on and a new minister parachutes in, with lots of heroic rhetoric about radical change and accountability. Fourth, the nonexec directors leave, returning to their private sector posts with the large outsourcing company they originally came from, taking with them everything they’ve learned about how the agency is run. Fifthly and finally, the work is put out to public tender, and the usual outsourcing contractors, who now know how the agency works in intimate detail, make a – surprise! – winning bid. Finally, the usual suspects show up on the golf course a year or two later and buy trebles all around.
What greases the wheels is that the capital assets managed by the agency are transferred to the new owners, thus taking them off the government’s books, thereby thinning the property portfolio the Crown can borrow against. It looks good to get all that debt off the balance sheet. Meanwhile, tax revenue continues to roll in and some of it is now siphoned off to rent back the former government assets.
You might think, “That’s insanely inefficient!” and you would be right. But you’re not seeing it through the wonderful rose-tinted lenses of high finance. Viewed in the right light, a little sprinkle of free market pixie dust can turn the drabbest of public sector services (sewerage, for example) into a rainbow-hued profit unicorn.
I find from experience both with government agencies and with private business that there are striking differences. One of those differences is that, in government, there is more continuity and definition in the mandate. The limits of action are often clearly defined. in many cases by Congress. No such situation exists in large private business. Dimock says bureaucracies are related, for example, to size. Yet he points out some bearings on bureaucracies of the inadequacies in our federal civil service system and the conflict of loyalties which arises out of it. This, he states, he succeeded in overcoming. I have had contact with several war agencies made up mainly of businessmen. These men rapidly took on bureaucratic characteristics radically different from their own behavior in private life. The only close parallels I find in the areas of private business to the deadening effects of the present civil service are, on the one hand, what one of my old labor leaders used to call the "sonority" system and, on the other, the very real problems faced by management in dealing with labor which arise immediately out of the prolonged governmental support for organized labor-which is in my judgment bad for labor.
Departmental reorganization. One way to save public money would be to pass the pending bill for the reorganization of the various departments. This project has been pending for some time, and has had the most careful consideration of experts and the thorough study of a special congressional committee. This legislation is vital as a companion piece to the Budget law. Legal authority for a thorough reorganization of the Federal structure with some latitude of action to the Executive in the rearrangement of secondary functions would make for continuing economy in the shift of government activities which must follow every change in a developing country. Beyond this many of the independent agencies of the Government must be placed under responsible Cabinet officials, if we are to have safeguards of efficiency, economy, and probity.
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