The world we could have is so much richer than the world we have settled for. - Malcolm Gladwell

Extraordinary achievement is less about talent than it is about opportunity.

But in the end it comes down to a matter of respect, and the simplest way that respect is communicated is through tone of voice, and the most corsive tone of voice that a doctor can assume is a dominant tone.

Basketball is an intricate, high-speed game filled with split-second, spontaneous decisions. But that spontaneity is possible only when everyone first engages in hours of highly repetitive and structured practice — perfecting their shooting, dribbling, and passing and running plays over and over again — and agrees to play a carefully defined role on the court. . . . spontaneity isn't random.