Edith Wharton in the 1800s? “There is one friend in the life of each of us who seems not as a separate person, however dear and beloved, but an expan… - Eric Barker

Are you a nice guy or gal who is having trouble processing all this bad news? Maybe that’s because not having a high status position at the office contributes to a reduction in executive function. Want that in English? Feeling powerless actually makes you dumber.

We all spend a lot of time complaining about incompetence, but as Malcolm Gladwell pointed out in a talk he gave at High Point University, overconfidence is the far bigger problem.

Michael McMains found that police made three big mistakes when it came to dealing with crisis incidents: they made everything black and white, they wanted to solve things immediately, and they didn’t focus on emotions. You and I make the same mistakes. Granted, we’re not dealing with emotionally disturbed people. Actually, hold on. Often we are dealing with emotionally disturbed people; we just call them coworkers and family members. They’re not terrorists making demands (although sometimes it seems like that too). Usually they’re just upset. They just want to be heard.