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" "The difference between hope and despair is a different way of telling stories from the same facts.
Alain de Botton (born 20 December 1969) is a Swiss-born British philosopher and author. His books and television programs discuss various contemporary subjects and themes in a philosophical style, emphasizing philosophy's relevance to everyday life. De Botton comes from a Sephardic Jewish family, originating from a small Castilian town of Boton (now vanished) on the Iberian peninsula.
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Good listeners are no less rare or important than good communicators. Here, too, an unusual degree of confidence is the key — a capacity not to be thrown off course by, or buckle under the weight of, information that may deeply challenge certain settled assumptions. Good listeners are unfussy about the chaos which others may for a time create in their minds; they’ve been there before and know that everything can eventually be set back in its place.
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