But you technical people have a disease: it’s called ‘solutionism.’ You see every challenge as a problem and every problem as having a solution and every solution as being a piece of technology. You hare off after those solutions without ever stopping to see whether there’s another, worse problem that’ll burst into life the moment the current one is ‘solved.
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People ... can think of nothing better to do than to continue attacking particular evils while vaguely hoping that their work will somehow help to solve the overall problem of technology. In reality their work is counterproductive, because it distracts attention from the technological system itself as the underlying source of the evils and leads people to focus instead on problems of limited significance that moreover cannot be permanently solved while the technological system continues to exist.
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No, the more familiar and widely dangerous issue is a kind of silent disengagement, the consequence of specialized technicians sticking narrowly to their domains. “That’s not my problem” is possibly the worst thing people can think, whether they are starting an operation, taxiing an airplane full of passengers down a runway, or building a thousand-foot-tall skyscraper.
When you see a problem or an opportunity, I want you to shift your thinking from “We need a solution for that” to “We need a system for that.” A solution is a onetime fix that requires you to keep reinventing the wheel and puts you in a reactionary place. A system is an ongoing activity that becomes duplicatable.
We found that technological optimism is the common and the most dangerous reaction to our findings... Technology can relieve the symptoms of the problem without affecting the underlying causes. Faith in technology as the ultimate solution to all problems can thus divert our attention from the most fundamental problem— the problem of growth in a finite system- and prevent us from taking effective action to solve it... We would deplore an unreasoned rejection of the benefits of technology as strongly as we argue here against an unreasoned acceptance of them. Perhaps the best summary of our position is the motto of the Sierra Club; not blind opposition to progress but opposition to blind progress.
Taking no action to solve these problems is equivalent of taking strong action. Every day of continued exponential growth brings the world system closer to the ultimate limits of that growth. A decision to do nothing is a decision to increase the risk of collapse.
The way to proceed is clear... [we possess] all that is necessary to create a totally new form of human society... the two missing ingredients are the realistic long-term goal... and the human will to achieve that goal.
I see Professionalism as a spreading disease of the present-day world, a sort of poly-oligarchy by which various groups (subway conductors, social workers, bricklayers) can bring things to a halt if their particular demands are not met. (Meanwhile, the irrelevance of each profession increases, in proportion to its increasing rigidity.) Such lucky groups demand more in each go-round - but meantime, the number who are permanently unemployed grows and grows.
I would argue that it is not human fecundity that is overcrowding the world so much as the technological multipliers of the power of individual humans. The worst disease of the world now is probably the ideology of technological heroism, according to which more and more people willingly cause large-scale effects that they do not see and that they cannot control. This is the ideology of the professional class of the industrial nations — a class whose allegiance to communities and places has been dissolved by their economic motives and by their educations. These are people who will go anywhere and jeopardize anything in order to assure the success of their careers.
Technologists are not noted for learning from the errors of the past. They look forward, not behind, so they repeat the same problems over and over again. [...] As each new technology matures, customers are no longer happy with the flashy promises of the technology but instead demand understandable and workable designs. Slowly the manufacturers relearn the same basic principles and apply them to their products. The most egregious failures always come from the developers of the most recent technologies.
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The required techniques of effective reasoning are pretty formal, but as long as programming is done by people that don't master them, the software crisis will remain with us and will be considered an incurable disease. And you know what incurable diseases do: they invite the quacks and charlatans in, who in this case take the form of Software Engineering gurus.
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