starting a company is like jumping off a cliff and assembling an airplane on the way down. If you run out of money for the fuel and parts you need to… - Reid Hoffman

While Jeff leads with compassion, that alone won’t necessarily inspire people. If you’re trying to create a cohesive culture, there are three specific beats a drum major can lay down. “Number one is to have clarity of vision,” Jeff says. “Two is the courage of one’s conviction. And three is the ability to effectively communicate those two things.

Instead, you need to learn as you go, solving more and more complex problems. And with luck, learning the answers to your questions just in time.

Entrepreneurial employees possess what eBay CEO John Donahoe calls the founder mind-set. As he put it to us, “People with the founder mind-set drive change, motivate people, and just get stuff done.