What Gets Measured, Gets Done - Simon Sinek

That's a remarkable concept: only when individuals can trust the culture or organization will they take personal risks in order to advance that culture or organization as a whole.

Just because we become accustomed, just because it becomes normal, doesn't mean it's acceptable.

It's a strange quirk of human nature. The order in which a person presents information more often than not reveals their actual priorities and the focus of their strategies.