... forgiveness is a religious imperative: forgive those who trespass against you. But it is also a very practical strategy based on the belief that … - Malcolm Gladwell

Somewhere in retirement, Haywood Hansell saw that announcement in the newspaper, and I’m sure he wondered why he didn’t get an award as well for the effort he put toward fighting a war with as few civilian casualties as possible. But we don’t give prizes to people who fail at their given tasks, no matter how noble their intentions, do we? To the victor go the spoils.

We learn by example and by direct experience because there are real limits to the adequacy of verbal instruction.

...when we understand how much culture and history and the world outside of the individual matter to professional success — then ... We have a way to successes out of the unsucessful.