Discovering I was wrong felt joyful because it meant I’d learned something. As Danny told me, “Being wrong is the only way I feel sure I’ve learned a… - Adam Grant

the higher the psychological safety in a unit, the fewer errors they made. Why? In the units that lacked psychological safety, health care professionals hid their errors, fearing retribution. As a result, they weren’t able to learn from their mistakes. In the units with high psychological safety, on the other hand, reporting errors made it possible to prevent them moving forward.

founder Ray Dalio told me, “If you don’t look back at yourself and think, ‘Wow, how stupid I was a year ago,’ then you must not have learned much in the last year.

In these pages, I learned that great creators don’t necessarily have the deepest expertise but rather seek out the broadest perspectives.