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" "quick word, finally, about being a good listener. It is useful as a listener to be on the lookout for versions of the “Wait, what?” question. Some things you say will inevitably provoke opposition or challenge from friends, family members, or colleagues. It is easy, when on the receiving end of these challenges, to immediately begin an argument, trying to defend your position. But you might try to remember that the person posing the challenge or expressing opposition could simply be in need of further explanation or may just need to better understand the rationale or motivation behind what you are saying.
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.” It takes time to discover the question, but it is time well spent. Einstein, who was a big believer in the importance of asking questions, famously said that if he had an hour to solve a problem, and his life depended on it, he would spend the first fifty-five minutes determining the proper question to ask.