There is no secret ingredient or hidden formula responsible for the success of the best Japanese companies. - Akio Morita

I often say to my assistants, "Never trust anybody," but what I mean is that you should never trust someone else to do a job exactly the way you would want it done.

You can be totally rational with a machine. But if you work with people, sometimes logic often has to take a backseat to understanding.

...I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.