DNA is not the heart’s destiny; the genetic lottery may determine the cards in your deck, but experience deals the hand you can play. - Thomas Lewis

The person of the therapist is the converting catalyst, not his order or credo, not his spatial location in the room, not his exquisitely chosen words or denominational silences. So long as the rules of a therapeutic system do not hinder limbic transmission - a critical caveat - they remain inconsequential, neocortical distractions. The dispensable trappings of dogma may determine what a therapist thinks he is doing, what he talks about when he talks about therapy, but the agent of change is who he is. (187)

Thwarted attachment and limbic disconnection thus encourage superficiality and narcissism. People who cannot see content must settle for appearances.

People rely on intelligence to solve problems, and they are naturally baffled when comprehension proves impotent to effect emotional change. To the neocortical brain, rich in the power of abstractions, understanding makes all the difference, but it doesn’t count for much in the neural systems that evolved before understanding existed. Ideas bounce like so many peas off the sturdy incomprehension of the limbic and reptilian brains. The dogged implicitness of emotional knowledge, its relentless unreasoning force, prevents logic from granting salvation just as it precludes self-help books from helping. The sheer volume and variety of self-help paraphernalia testify at once to the vastness of the appetite they address and their inability to satisfy it.