Stop equating work ethic with excessive work hours. Neither is going to get you ahead or help you find calm. - Jason Fried

Ever try to cancel an account with your cell phone company? It’s not an inherently complicated act. But many phone companies make it so difficult to do because they have retention goals to hit. They want to make it hard for you to cancel so it’s easier for them to hit their numbers.

Stress never stops at the border of work, either. It bleeds into life. It infects your relationships with your friends, your family, your kids.

In almost every situation, the expectation of an immediate response is an unreasonable expectation. Yet with more and more real-time communication tools creeping into daily work — especially instant-messaging tools and group chat — the expectation of an immediate response has become the new normal.