Letting the other person feel that the idea is his or hers not only works in business and politics, it works in family life as well. - Dale Carnegie

And the pathetic part of it is that frequently those who have the least justification for a feeling of achievement bolster up their egos by a show of tumult and conceit which is truly nauseating. As Shakespeare put it: “ … man, proud man, / Drest in a little brief authority, / … Plays such fantastic tricks before high heaven / As make the angels weep.

Control your temper. Remember, you can measure the size of a person by what makes him or her angry.

The chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listener — a listener who will be silent while the irate fault-finder dilates like a king cobra and spews the poison out of his system.